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FAQ

PLEASE NOTE THAT EARTH DOUGH WILL BE AWAY ON HOLIDAYS FROM SATURDAY 3RD NOVEMBER UNTIL MONDAY 19TH NOVEMBER 2018.

How long does Earth Dough last for?

It depends on how much you play with it, what surface you use it on, how clean/dirty your hands are etc. Because Earth Dough contains no preservatives, it is recommended that you store your dough in the re-useable tins supplied, in the refrigerator. This way your dough will last for many months. If you are buying Earth Dough as a gift, it is recommended that you wait until as close as possible to the date of the special occasion. I am more than happy to take orders with a delayed delivery date. For example, order now for Christmas and I will delay dispatch until a week beforehand. 

Do I really have to put it in the fridge?

The fridge is the best place to store Earth Dough, especially during warm weather. If this is not possible it should be 
kept in a cool, dark place, but I cannot guarantee how long it will last.

What are the ingredients?

Wheat flour, salt, water, rice bran oil, coconut oil (vanilla only), cream of tartar. Pink: red cabbage, vinegar, lavender essential oil. Green: spinach, peppermint essential oil. Brown: hand-collected clay/soil, Eucalyptus essential oil. Cream: Vanilla bean, vanilla essential oil, yellow: turmeric, saffron, lemon myrtle essential oil.

What does Earth Dough smell like?

Cream: Vanilla 

Yellow: Lemon Myrtle

Pink: Lavender 

Green: Peppermint 

Brown: Eucalyptus 

Is Earth Dough Safe to eat?

Earth Dough is made from all natural ingredients but is not intended for consumption. It is unlikely to cause any harm if accidentally ingested. However, please supervise children at all times. Also keep an eye on your pets, as the high salt content in play dough can be harmful to animals.

How long does it take to receive my package?

Orders are usually dispatched within 3-5 working days.

Whoops, we forgot to pack away our dough and it has become a little dry, can it be saved?

Yes! Add a few drops of oil (such as rice bran, coconut, olive etc) and knead well. If it is still too dry, spritz with a very small amount of water and knead again.

My dough is sticky, why?

Sometimes in very humid climates, the dough can become sticky (and also if you were trying to add water to dough that was a bit dry and added too much!). Just add small amount of plain flour, knead well and it will be good to go!

How do I clean Earth Dough off furniture/carpet etc?

Earth Dough is easiest to clean off hard floors when dry. Just sweep up or vacuum. On tables, chopping boards, cutlery, cups, plates etc it can be removed with warm soapy water. On carpet, pick out as much dough as you can with your fingers. Allow it to dry completely and then scrape/brush the dough to release from the fibres and vacuum. 

I have not yet seen a stain from Earth Dough, and I find it comes off wooden chopping boards and carpet much more effectively than synthetic play dough!

Do you offer smaller sizes or party favours?

Yes! I have completed a number of custom orders for party favours in the past. I will be adding these as a separate listing in my shop soon! 

I have bought Earth Dough previously and have some empty tins. Do you offer refills?

Yes, I will be adding refills as a separate listing in my shop soon! They will be packed in cello bags which can then be added to your home compost. In the meantime, please send me an email and I will get back to you with some prices info@earthdough.com.au

Is Earth Dough gluten free?

No, it contains wheat flour. If you would like a gluten free option I may be able to customise an order for you. Please feel free to ask info@earthdough.com.au